REFUND & RETURN POLICY

Effective Date: August 1, 2026

At wear by HM, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

## Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in its original condition.
• Be returned in its original packaging.
• Include all accessories and documentation, if applicable.

Items showing signs of wear, damage caused by misuse, or missing original packaging may not be eligible for a refund.

## Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Items marked as Final Sale
• Products damaged due to customer misuse

## Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

## Exchanges

We only replace items if they are defective, damaged, or incorrect. Please contact us within 48 hours of delivery.

## Return Shipping

Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.

## Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: support@wearbyhm.com